Privacy Policy

Easy Setup ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website easysetup.ae or use our business setup and corporate services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Personal Information You Provide:

• Contact Information: Name, email address, phone number, and mailing address
• Business Information: Company name, business type, trade license details, and industry sector
• Identity Documents: Passport copies, Emirates ID, visa copies, and other identification documents required for business setup
• Financial Information: Bank account details, payment information, and transaction records
• Communication Data: Records of your correspondence with us, including emails, chat logs, and phone call recordings

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our business setup and corporate services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Legal Compliance: To comply with UAE laws, regulations, and government authority requirements
• Document Processing: To process applications, licenses, visas, and other official documents on your behalf
• Marketing: To send promotional materials and newsletters (with your consent)
• Analytics: To analyze usage patterns and improve our website and services
• Security: To detect, prevent, and address technical issues and fraudulent activities

We may share your personal information in the following circumstances:

• Government Authorities: With UAE federal and local government entities (DED, Immigration, Free Zone authorities) as required for processing your applications
• Service Partners: With trusted third-party service providers who assist us in delivering our services (banks, PRO services, legal consultants)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure servers with firewall protection
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, regulatory, and contractual obligations
• Resolve disputes and enforce our agreements

Business-related documents and records are typically retained for a minimum of 5 years as required by UAE commercial law. After the retention period, your data will be securely deleted or anonymized.

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to the processing of your personal information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites, including government portals, banking institutions, and partner services. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

Your information may be transferred to and processed in countries other than the UAE where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.